A Step-By-Step Guide On How To Reprogram Xfinity Remote

Your Xfinity remote control is unresponsive. It's time you need to return to the factory settings. How to reprogram Xfinity remote? This post will help you out!

Your Xfinity remote is not responding as it used to before. Do you need to throw it away and buy a new one? It’s money-wasting while you can fix it.

In this case, you can troubleshoot by reprogramming it. How to reprogram Xfinity remote? Let's refer to the article below to get the best ways. 

Why Do You Need To Reprogram The Xfinity Remote?

As you know, when you restart the program, the remote control will completely return to the original state as when you just bought it.

All settings that you set up on your device will also be reset. So, think carefully before starting this method.

When do you need to reset it? When the buttons are not responding and changing the new batteries becomes futile. Why is your tool not working?

Here are some root causes. Let's take a closer look!

  • Battery problems: It is one of the main reasons for this malfunction. Let's check the batteries. If they are dead, your equipment will certainly stop working right away. 

  • Issues from the device or app: The cause may come from the device or application that you connect to the tool. Perhaps they are having trouble with communication. 

  • Physical damage: If it has some physical damage, it likely suffers from internal damages. 

  • Faulty remote program: If you perform improper settings, the box and the remote can't work together. 

  • Out of date software: You forget to update the new software version constantly. 

Causes (link)

How To Reprogram The Xfinity Remote?

If you have decided to restart the program of this tool, we would like to recommend you the most effective ways. Before performing the troubleshooting, there are some considerations you should turn over in your mind. 


First, you need to make sure that the batteries are in good condition. You can check via LED light. If it glows, which means it still works well. Also, the equipment doesn't suffer from any physical damage. 

What's more, determine the type of your remote control. There is a wide range of models, including XR1, XR2, XR5, XR11, and XR15. The reprogramming process depends on the model you are using. Thus, let's check carefully. 

Once you have done checking, you can start applying one of the solutions below. Xfinity has many models; the reprogramming process varies based on their versions. 

So, we will guide step-by-step instructions based on both old models and voice-activated ones.

Considerations (link)

How To Reset Xfinity XR1, XR2, XR5, And XR11 

Step 1: Locate The "Setup" Button

The first step is determining which is the setup button. The location of this button may vary from version to version, but you can easily find it with the "Setup" inscription.

Step 2: Press And Hold The "Setup" Button

After detecting the button, let's press and hold it. While holding the button, you should pay attention to the LED light in front of the remote control. 

Keep holding until the light turns from the red color into green. 

Step 3: Enter The Code.

It's time to input the code. Notice the LED light while entering the "9-8-1" code. If the light glows green twice, the reprogramming process is successful. 

Is it done? Not yet! You need to pair the remote with your device again. Apply the same connecting steps as the first time you bought it. 

Old models (link)

How to reset Xfinity XR15 

If you have the Xfinity XR15, the way to reset its program is quite different as it doesn't possess a built-in "Setup" button. It is the newest voice version of Xfinity. Follow the steps below to fix the issue.

Step 1: Locate the button "A" and "D"

As shared earlier, this model doesn't have a built-in "Setup" button, so you need to replace it with the combination of two buttons, "A" and "D". Locate these buttons on the equipment.

The "A" button has a triangle shape, while the "D" one is diamond-shaped. 

Step 2: Press and hold buttons "A" and "D"

Once finding their location, you have to press and hold them simultaneously while noticing the LED light, which is also on the front of the remote. 

When the light changes color from red to green, release your hand. 

Step 3: Enter the code.

You enter the same code for this version. While inputting the "9-8-1" code, remember to observe the LED light. If it turns from green to blue, your settings are all done successfully. 

Note: Like older models, you also need to perform a pairing process to use it as normal. That's after resetting steps; all existing personal customizations will return to factory settings.

A new model (link)


Why does my LED light flash so many times?

Don't stress! When you notice the LED light glows several times, about four or five times, which means its batteries need replacing. All you need to do is go to the grocery store and purchase the new ones. 

What are the functions of "A", "B", "C", or "D" buttons?

Of course, the role of each button is not the same. Therefore, you need to understand them deeply to avoid misuse of their functions. 

  • The "A" button is to show the Help menu.

  • The "B" button is to navigate to the Accessibility Settings screen.

  • The "C" button is to launch the Sports app.

  • The "D" button is to erase a DVR record, delete a planned recording, and clear all the Last Watched history.

The function of buttons (link)

The Bottom Line

We have shared with you the most practical and effective ways on how to reprogram Xfinity remote. The process is not as complicated as you think.

Before taking your equipment to the factory settings, the most important thing is you need to determine the model you have. 

Hopefully, our step-by-step instructions will be helpful for your task.

Thanks for reading, and see you in the next post!

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James O'Brien
James O'Brien
Hello, I'm James O'Brien, an audiophile and music lover. I enjoy nothing more than sharing my passion for music with others, and I hope you'll join me on my musical journey. whether you're a fellow audiophile or just someone who enjoys good music, I invite you to follow me and join in the conversation. Thanks for listening!